Call Centre Agents – Hausa Speaking

🏢 Tribest Corporate Support Limited · 📍 Victoria Island, Lagos

N200,000 monthly

About the role

Tribest Corporate Support Limited is hiring Hausa-Speaking Call Centre Agents to join its team in Victoria Island (VI), Lagos. This is a full-time role for candidates fluent in Hausa and English who are passionate about customer service.

Requirements: fluent in Hausa & English; excellent communication skills; customer-service oriented; good computer skills; and previous call centre / customer service experience is an advantage.

Salary is N200,000 monthly. Application closing date is 28 September 2026. How to apply: click “Click here to apply online” on the posting, which opens the online application form (https://forms.gle/TzPkQSh4ShDdYV7w8).

Who this is for: bilingual Hausa-English speakers in Lagos (Victoria Island area) with clear communication and customer service aptitude. This is an accessible role — no formal degree is required; fluency in both languages and good computer skills are the gateways. Previous call centre experience helps but is not mandatory.

**Making your application count**

The posting directs you to an online application form (https://forms.gle/TzPkQSh4ShDdYV7w8) — complete every field carefully and have your CV ready before you start. The posting asks for: Online form application. The vacancy was posted on 31 August 2026 and the stated application closing date is 28 September 2026. Apply early rather than waiting for the final day — many Nigerian recruiters begin shortlisting before the official close. The posting states a salary of N200,000 monthly.

The role is full-time at Victoria Island, Lagos. If you do not already live close by, be realistic about the commute — employers in this market routinely prefer candidates who can resume immediately and get to work reliably.

Line your CV up against the requirements the employer printed: Fluent in Hausa & English; Excellent communication skills; Customer-service oriented. For each one, show concrete evidence — a certificate, a specific task you performed, or a result you achieved — rather than a bare claim. Name the exact tools and skills the posting mentions (Bilingual communication (Hausa/English), Call centre, Customer service, Computer skills, Phone etiquette) wherever you genuinely have them. Note that this posting is open beyond university graduates — the employer accepts SSCE, OND — so do not talk yourself out of applying because you lack a degree.

Customer service roles sit at the front line of nearly every business in Nigeria — banks, telecoms, retail, clinics, restaurants and professional services all hire people whose job is to make customers feel heard and helped. The core skills recruiters screen for are consistent across industries: clear spoken and written English, patience under pressure, the ability to handle complaints without escalating tension, basic computer literacy (WhatsApp, email, simple spreadsheets and CRM tools), and discipline in recording every interaction. Many postings define performance by response time and resolution quality, so develop the habit of documenting and following up. The good news for job seekers is that customer service is one of the most accessible entry points into formal employment — many openings accept SSCE, OND or HND — and it builds communication, conflict-handling and administrative skills that open doors to supervisory, operations and sales roles later. When you apply, show evidence of handling difficult customers and of going beyond your job description to solve a problem.

**What the day-to-day looks like**

In practice, here is what the day-to-day is likely to feel like in this role: You are the bridge between the company and Hausa-speaking customers — clarity in both languages is essential. Professional phone etiquette and patience define the customer experience. Computer skills are needed for logging calls and updating records. Call centre experience helps you hit quality and speed targets faster. Beyond that, the pace depends on your team and the season of the business — month-end for accounts, festive periods for retail, admission periods for schools, and project milestones for construction and engineering — when priorities shift quickly.

**What happens after you apply**

Shortlisted candidates are contacted directly, so keep your phone reachable and check your email — including spam — regularly. Meanwhile, prepare for an interview: re-read the posting, know why you want this role, and have concrete examples ready for the key requirements. If you have not heard anything within about two weeks after the closing date, a single polite follow-up on the same channel you applied through is reasonable; if you applied by email, keep the same subject line so the recruiter can find your application.

**A note on safety**

Genuine recruiters in Nigeria never ask job seekers to pay for application forms, processing, training or a “guaranteed” interview. If anyone contacts you asking for money, your bank details or an OTP, stop and verify the employer independently — search for the company’s official website and phone line and cross-check the contact details in this posting. When in doubt, do not send money or sensitive information, and report suspicious requests.

**Practical tips for this role**

Because the posting centres on fluency in Hausa and English, prepare to demonstrate both languages clearly — in an interview you may be asked to switch between them or handle a sample call. Rehearse professional greetings and common customer-service phrases in both languages, and practise typing quickly and accurately, since calls are logged and records are updated as you work. Mention any experience you have serving Hausa-speaking customers, however informal — schools, markets, community groups — as it shows you are comfortable in both languages under pressure. The role is based in Victoria Island, Lagos, so confirm your commute and availability for shifts before applying. This is an accessible opening: no formal degree is required, and the employer lists call centre experience only as an advantage, so strong bilingual communication and a customer-first attitude are your main selling points.

How to apply: Apply online via the form opened by “Click here to apply online”: https://forms.gle/TzPkQSh4ShDdYV7w8. Closing date 28 September 2026.

Responsibilities

• Handle customer calls and communications in Hausa and English (role purpose)
• Provide excellent customer service (role purpose)

Requirements

• Fluent in Hausa & English
• Excellent communication skills
• Customer-service oriented
• Good computer skills
• Previous call centre / customer service experience (advantage)
• Applicant tip: Fluency in BOTH Hausa and English is the core requirement — be ready to demonstrate it
• Applicant tip: Salary is N200,000 monthly as published
• Applicant tip: Apply via the online form (forms.gle/TzPkQSh4ShDdYV7w8) before 28 September 2026
• Applicant tip: No formal degree required — an accessible role for strong communicators
• Applicant tip: Emphasise any call centre or customer service experience in your application

Benefits

• Salary of N200,000 monthly (as published)

Frequently asked questions